Placing a Value on Public Library Services by Glen E. Holt, Donald Elliott, and Amonia Moore ABSTRACT: Study to apply economic measurements to value public investment in library services.
	TABLE OF CONTENTS: Introduction Getting Started Goals for the Study Cost-Benefit Analysis: The Tool to Measure Library Benefits Economic Impact Analysis and Cost Benefit Analysis CBA Estimates Two Different Benefits Difficulties in the Measurement of Indirect Benefits SLPL Project Focused on Direct Benefits Methods to Measure Direct Benefits How the Methodology Was Tested Construction of the Service/User Matrix Development of Survey Instruments: Use of Focus Groups Consumer Surplus Valuation of Services: Pricing Market Substitutes for Library Services Organization of the Telephone Survey The Estimated Benefits -- First Survey Results Refinement of the Consumer Surplus Estimates -- Resurvey Measurement of Benefits to Businesses and Schools Results of the SLPL Study Limits, Needs and Prospects: Toward A Transportable Valuation Methodology Footnotes Bibliography

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