St. Louis City Revised Code Chapter 23.06 Division
I Water Bills
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DIVISION I. WATER
Chapter 23.06 23.06.010 Definitions. 23.06.010 Definitions. For the purpose of this chapter the following words are defined as follows: A. "Apartments, tenements and flats" mean houses subdivided
into suites or rooms and rented separately to families or individuals; B. "Rooming houses" means houses or premises licensed or
advertised as such, where persons are furnished with lodging for a
compensation, paid or to be paid therefor, and having two or more bedrooms
for the use of guests; C. "Boardinghouses" means houses or premises licensed or
advertised as such, where meals or food are furnished for a compensation
paid or to be paid therefor. 23.06.020 Generally. Bills for the use of water from the City Waterworks shall be made out by
the Water Commissioner from the records of the latest inspections of premises.
The amounts charged shall conform to the rates established by this chapter. 23.06.030 Reinspection for correction. A. Premises will be reinspected for the correction of bills on request of
the occupant, owner or agent; provided, that the bill is returned and the
request is made not later than five days after the date the bill becomes due.
Failure to receive bill shall not entitle the consumer to any extension of
time for reinspection. B. After bills are paid, the Water Commissioner may, at his discretion,
make reinspection for correction of assessments on account of change in
premises. When the reinspection shows that an overcharge has been made on the
original bill, the Water Commissioner shall send a revised bill to the
customer showing the correct amount. The Water Commissioner shall give a
credit on future water bills for the period of time that the present customer
has had the water service in their name. The Water Commissioner may not
correct any bill that is more than one year old. 23.06.040 Advance payment. Bills for the use of water from the City Waterworks shall be made out by
the Water Commissioner. The amount assessed shall in all cases be paid in
advance and shall be calculated from the date on which the use of water begins
to the end of the period fixed for billing purposes in the particular
subdistrict; provided that in no case shall the charge be for less than one
dollar regardless of the calculated amount. Bills for the use of water shall in general be made up for the period of
three months, except that bills for shorter periods may be rendered in those
cases where the Water Commissioner deems it essential for the protection of
the interest of the City, or where the amounts of advanced payments required
for three months become so large that more frequent collections are advisable,
or where the use of water for a specific purpose is restricted to a definite
period of time less than three months. 23.06.050 Districts. It shall be the duty of the Water Commissioner to divide the City into as
many districts and subdistricts as he may deem necessary. The boundaries of
the districts and subdistricts may be changed at the discretion of the Water
Commissioner. 23.06.060 Due dates. All bills for the use of water on premises within any subdistrict shall be
made payable on any week day of the calendar month designated by the Water
Commissioner, except where applications are made for the use of water on
premises newly built or reconstructed, or where applications for the use of
water are made because of a change in owners, tenants or occupants, or because
of the occupancy of premises previously vacant, or for any use of water
necessitating an application for such use on any other date than the one fixed
for payment of bills in that subdistrict. All short term bills shall be issued so as to terminate on the same date as
the full term bills. 23.06.070 Deposits in advance. All customers supplied with water at meter rates shall be required to
deposit in advance with the Water Commissioner an amount sufficient to pay, at
the rates hereinafter established, the cost of the quantity of water estimated
to be used in each case during the period not to exceed three months. Should
the Water Commissioner find at any time that the quantity of water so
estimated to be used is likely to be exceeded by a consumer, he shall issue a
second bill against the consumer requiring an additional deposit, the amount
of which shall be calculated on the basis of the quantity actually used since
the previous deposit was made. In no event shall the total required deposit be
in excess of twenty-five thousand dollars ($25,000.00). If the consumer fails
to make the deposit called for by the second bill within five days after the
date of the second bill, the Water Commissioner may shut the water off to the
premises without further notice, and it shall not be turned on again until the
required deposit is made. 23.06.071 Interest to be paid. Interest equal to that authorized for the maximum bank passbook interest
rate established by the law in effect on January 1 of each year, compounded
annually shall be payable on all deposits. Accrual of interest will start with
the effective date of the ordinance for customers with current deposit on
account. Deposits must be held at least one year from deposit date to accrue
interest and interest will only be paid on deposits held for full year
periods. Interest shall be either credited to the service account of the
customer on an annual basis or paid upon the return of the deposit after the
date a reasonable effort has been made to return such deposit to the
customers. The Water Commissioner shall keep in its records evidence of its
efforts to return such deposits. 23.06.072 Refund on termination. Upon termination of service, the deposit, with accrued interest, if any,
shall be credited to the final bill and the Water Commissioner shall certify
to the Comptroller the balance, if any, remaining in the account. The
Comptroller shall notify the City Treasurer to refund this amount promptly to
the customer. 23.06.073 Establishment of credit. The credit of a customer shall be established and the deposit shall be
refunded promptly by the Water Commissioner upon satisfactory payment by the
customer of all proper charges for service for a period not to exceed eight
successive billing periods beginning with the customer's first full billing
period after the effective date of the ordinance codified in this section.
Interest shall be paid in accordance with Section 23.06.071. For purposes of
Sections 23.06.070 through 23.06.076 payment is satisfactory if payment is
received by the Collector of Revenue prior to the date upon which the bill
becomes delinquent. The Water Division will withhold refund of the deposit
funds for nonpayment by the customer or unauthorized interference by the
customer. The Water Commissioner shall certify to the Comptroller that a
customer has established credit under Sections 23.06.070 through 23.06.076 and
the Comptroller shall notify the City Treasurer to refund this amount. 23.06.074 Records. The Water Division shall maintain a record of all deposits received from
customers, showing the name and address of each customer, the location of the
premises for which the deposit was received, the date and amount of deposit,
and the date and amount of interest paid or credited to the account. 23.06.075 Receipt of payment. A. Each customer posting an advance deposit shall receive in writing at the
time of deposit or with the first bill, a receipt as evidence thereof, unless
the Water Division shows the existence or nonexistence of a deposit on the
customer's bill, in which event the receipt shall not be required unless
requested by the customer. The receipt shall contain the following minimum
information: 1. Name of customer; 2. Premises being served; 3. Address to which deposit refund and interest will be sent; 4. Date of payment; 5. Amount of payment; 6. Identifiable name, signature and title of the Water Division employee
receiving payment; 7. Statement of the terms and conditions governing the payment,
retention, and return of deposits. B. The Water Division shall provide a means whereby a person entitled to a
return of a deposit is not deprived of the deposit refund even though he may
be unable to produce the original receipt for the deposit, provided he can
produce adequate identification to insure that he is the customer entitled to
refund of the deposit. 23.06.076 Deposit for continued service. The Water Commissioner may also require a customer to post deposit as a
condition of continued service due to any of the following: A. The service of the customer has been discontinued due to nonpayment of
a delinquent account; B. In an unauthorized manner the customer interfered with or diverted the
service of the Water Division situated on or about or delivered to the
customer's premises; C. The customer has failed to pay a bill before the delinquency date for
two billing periods out of twelve or less consecutive billing periods; or D. The Water Division can show a likelihood that the customer does not
intend to pay for continued service. 23.06.080 Rebate--Vacating premises. Any consumer who vacates the premises for which he paid for the use of
water before the expiration of the period covered, may notify the Water
Commissioner in writing, who shall cause the water to be shut off such
premises. The Water Commissioner shall certify to the Comptroller the amount
due the consumer on account of the unexpired period. The Comptroller shall
notify the treasurer to refund this amount to the consumer. 23.06.090 Rebate--When not allowed. No rebates will be allowed on sprinkling charge, washing machines,
livestock or movable articles. Any temporary failure or interruption of supply
or decrease of pressure in the service shall not entitle the consumer to a
rebate. 23.06.100 Rebate--Premises destroyed by fire. Any consumer deprived of the use of water by the destruction by fire of the
premises for which he has paid for the use of water, shall be entitled to a
rebate as provided in Section 23.06.080. 23.06.110 Flat rate assessment--Second bill. All premises for which the use of water is assessed at flat rates must be
assessed by the Water Commissioner for the use of water for all purposes for
which it is exposed to be used. After the bill is paid for the use of water upon any premises, if the Water
Commissioner shall find that water supplied to the premises is used or exposed
to be used for purposes not contemplated under the rate paid, then the Water
Commissioner is authorized to issue a second bill assessing the proper rate as
established by ordinance for the purpose not covered by the first bill. If the
second bill is not paid within five days, then the Water Commissioner shall
place a meter on the connection supplying the premises, and the water used
thereafter on the premises shall be paid for at the meter rates established by
ordinance. 23.06.120 Repair charges. Where the stopcock on the service pipe or the box covering it is out of
order, the Water Commissioner shall excavate and shut off at the curb or at
the main, in his discretion, and charge the cost of such labor against the
owner, agent, occupant or lessee of such premises. These charges shall be
added to the amount of the unpaid bill to be collected by the collector of the
revenue before water is again furnished such owner, agent, occupant or lessee
of the premises. The Water Commissioner shall also notify the owner, agent or lessee to
repair the stopcock or box and in case the owner, agent or lessee neglects or
refuses to repair the stopcock or box at once, the Water Commissioner shall
proceed as authorized in Section 23.04.070. 23.06.130 Shutoff for delinquency. The Collector of Revenue shall furnish the Water Commissioner a daily
written list of all water bills paid and paid in the previous day and shall
also provide a monthly written list of all water bills that are delinquent for
more than forty-five (45) days. The Water Commissioner may shut off the water
from all premises for the nonpayment of delinquent bills. Water shall not
again be furnished thereto until all outstanding obligations for water
supplied to such premises shall have been paid in full and a charge of $25.00
has been paid in advance for turning on such water. 23.06.140 Main pipe cut off. Whenever the Water Commissioner causes the water to be shut off from any
hydrant or premises and it is turned on again without his permission, the
Water Commissioner shall immediately cause the connection with the main pipe
to be cut off. Water shall not again be supplied to these premises until the
cost of cutting off the connection from the main and reconnecting it is paid
to the Water Division, except in those cases where the premises have been
vacated by the delinquent consumer and a new owner, tenant or lessee applies
in good faith for permission to use the water. City Counselor Ops.: 10247 23.06.150 Delinquent consumer at new location. Should a delinquent consumer or any person in his name make application for
the use of water at any other premises in the City, he shall be required to
pay the amount of the delinquent bill, including the cost of cutting off and
repairing the connection to the premises formerly occupied or owned by the
party before permission is granted for use of water at his new location. City Counselor Ops.: 10247 23.06.160 Turning on shut off water. Any person turning water on any hydrant or pipe that has been shut off by
the Water Commissioner, shall be deemed guilty of a misdemeanor. 23.06.170 Liens. When any water bills or charges pursuant to ordinance remain unpaid, in
whole or in part after the date due for payment, the Collector of Revenue is
authorized to file a lien upon the premises or real estate upon or for which
the water was used or service rendered. The Collector of Revenue shall notify
the property owner via certified mail that a lien will be filed on the
property no less than ten (10) days prior to the filing of the lien. Return to Top of Charter, Code, and Ordinances.
Water Bills
23.06.020 Generally.
23.06.030 Reinspection for correction.
23.06.040 Advance payment.
23.06.050 Districts.
23.06.060 Due dates.
23.06.070 Deposits in advance.
23.06.071 Interest to be paid.
23.06.072 Refund on termination.
23.06.073 Establishment of credit.
23.06.074 Records.
23.06.075 Receipt of payment.
23.06.076 Deposit for continued service.
23.06.080 Rebate--Vacating premises.
23.06.090 Rebate--When not allowed.
23.06.100 Rebate--Premises destroyed by fire.
23.06.110 Flat rate assessment--Second bill.
23.06.120 Repair charges.
23.06.130 Shut off for delinquency.
23.06.140 Main pipe cut off.
23.06.150 Delinquent consumer at new location.
23.06.160 Turning on shut off water.
23.06.170 Liens.
(1948 C. Ch. 55 § 1: 1960 C. § 548.010.)
(Ord. 63346 § 2 (part), 1994: prior: Ord. 48646 § 1 (part), 1958: 1948 C.
Ch. 55 § 6 (part): 1960 C. § 548.020.)
(Ord. 63346 § 2 (part), 1994: prior: Ord. 48646 § 1 (part), 1958: 1948 C.
Ch. 55 § 6 (part): 1960 C. § 548.030.)
(Ord. 55357 § 1 (part), 1969: prior Ord. 48646 § 2, 1958: 1948 C. Ch. 55 §
7: 1960 C. § 548.040.)
(1948 C. Ch. 55 § 8: 1960 C. 548.050.)
(1948 C. Ch. 55 § 9: 1960 C. § 548.060.)
(Ord. 58045 § 3 (part), 1980: prior Ord. 55357 § 1 (part), 1969: 1948 C. Ch.
55 § 10: 1960 C. § 548.070 (1).)
(Ord. 58045 § 3 (part), 1980: prior Ord. 55357 § 1 (part), 1969: 1948 C. Ch.
55 § 10: 1960 C. § 548.070 (2).)
(Ord. 58045 § 3 (part), 1980: prior Ord. 55357 § 1 (part), 1969: 1948 C. Ch.
55 § 10: 1960 C. § 548.070 (3).)
(Ord. 58045 § 3 (part), 1980: prior Ord. 55357 § 1 (part), 1969: 1948 C. Ch.
55 § 10: 1960 C. § 548.070 (4).)
(Ord. 58045 § 3 (part), 1980: prior Ord. 55357 § 1 (part), 1969: 1948 C. Ch.
55 § 10: 1960 C. § 548.070 (5).)
(Ord. 58045 § 3 (part), 1980: prior Ord. 55357 § 1 (part), 1969: 1948 C. Ch.
55 § 10: 1960 C. § 548.070(6).)
(Ord. 58045 § 3 (part), 1980: prior: Ord. 55357 § 1 (part), 1969: 1948 C.
Ch. 55 § 10: 1960 C. § 548.070(7).)
(Ord. 48646 § 3 (part), 1958: prior: 1960 C. § 548.080: 1948 C. Ch. 55 § 11
(part).)
(Ord. 48646 § 3 (part), 1958: prior: 1960 C. § 548.090: 1948 C. Ch. 55 § 11
(part).)
(Ord. 48646 § 4, 1958: prior: 1960 C. § 548.100: 1948 C. Ch. 55 § 12.)
(Ord. 48646 § 8, 1958: prior: 1960 C. § 548.110: 1948 C. Ch. 55 § 17.)
(1960 C. § 548.130: 1948 C. Ch. 55 § 18 (part).)
(Ord. No. 68040, § 6, 7-7-2008: prior: Ord. 67919 § 11, 2008: Ord. 66076 §
11, 2003: Ord. 57997 § 1 (part), 1980: Ord. 55357 § 1 (part), 1969: 1960 C.
§ 548.120: 1948 C. Ch. 55 § 18 (part).)
(Ord. 48646 § 9, 1958: prior: 1960 C. § 548.140: 1948 C. Ch. 55 § 19.)
(Ord. 48646 § 10 (part), 1958: prior: 1960 C. § 548.150: 1948 C. Ch. 55 §
20 (part).)
(Ord. 48646 § 10 (part), 1958: prior: 1960 C. § 548.160: 1948 C. Ch. 55 §
20 (part).)
(Ord. No. 68040, § 4, 7-7-2008: prior: Ord. 55357 § 1 (part), 1969: 1960 C.
§ 548.170.)
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